{"id":1082,"date":"2026-06-30T15:57:25","date_gmt":"2026-06-30T13:57:25","guid":{"rendered":"https:\/\/almeaflorence.it\/terms-and-conditions\/"},"modified":"2026-07-08T13:58:42","modified_gmt":"2026-07-08T11:58:42","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/almeaflorence.it\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t
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Terms and \nConditions\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Transparency and clarity on bookings, payments, and stays.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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1. Booking Terms and Conditions\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The present Terms and Conditions govern the use of the website www.almeaflorence.it and regulate the relationships between the user making a reservation (hereinafter referred to as “Customer”) and the accommodation facility Almea Florence Suites, managed by ALTOMONTE IMMOBILIARE SRL, with registered office at Via Turchia 9, 50126 Florence, VAT number 07383990483.<\/p>

The website serves as a presentation and mediation platform for reservations for the indicated accommodation facility.<\/p>

The online booking system is managed through the external Kross Booking platform or integrated systems connected to it.<\/p>

By making a reservation through the site, the Customer declares to have read and accepted these Terms and Conditions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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2. Type of structure<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Almea Florence Suites operates in accordance with the applicable regulations for the following type of accommodation:<\/p>

Guesthouse<\/strong>
The management and services offered comply with the national and regional regulations applicable to the specific category.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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3. Booking methods<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Through the online booking system available on the Site, the Customer can check availability, prices, and conditions of the suites in real-time.<\/p>

The booking is considered confirmed only after:
the completion of the booking procedure;
any required payment;
the receipt of the booking confirmation email.<\/p>

The Customer is responsible for the accuracy of the information provided during the booking procedure.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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4. Rates and payment methods<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The rates published on the Site are expressed in Euros and may vary based on the season, availability, and the type of offer selected.<\/p>

Depending on the chosen rate, payment may be made through one or more of the following methods:
– online credit or debit card
– bank transfer
– payment at the property
– deposit payment<\/p>

Attention: Payment methods and any specific conditions depend on the selected rate and the time of booking.
The Customer is therefore invited to carefully check the payment conditions indicated during the booking procedure.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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5. Tourist tax<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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If required by the Municipality where the property is located, the tourist tax must be paid directly at the property according to the methods provided by local regulations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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6. Cancellation Policies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Cancellation policies may vary based on the rate selected at the time of booking.<\/p>

The main types may include:
– refundable rates
– partially refundable rates
– non-refundable rates<\/p>

The specific conditions for cancellation, modification, or refund are always indicated at the time of booking and in the confirmation received via email.<\/p>

In case of no-show, the property may retain the amount specified in the conditions of the booked rate.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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7. Check-in and Check-out<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Unless otherwise indicated by the property, the standard times are:<\/p>

Check-in: from 14:00
Check-out: by 10:00<\/p>

Any requests for early check-in or late check-out must be agreed upon in advance with the property and are subject to availability.<\/p>

At check-in, the guest must present a valid identification document for each guest, as required by Italian law for communication to public security authorities.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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8. Number of Guests<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The number of people staying in the accommodation must not exceed that indicated in the booking.
Any additional guests must be authorized in advance by the property.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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9. Security Deposit\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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In some properties, a security deposit may be required to cover any damages to the accommodation.<\/p>

When applicable, the amount and payment methods for the security deposit will be indicated during the booking or communicated before check-in.<\/p>

The deposit will be refunded at the end of the stay after checking the condition of the accommodation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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10. Rules of the structure<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The Guest agrees to use the property and common areas with the utmost care and in compliance with the rules of good coexistence.<\/p>

It is forbidden:
to disturb other guests or residents;
to use the accommodation for illegal activities;
to damage furniture, equipment, or common areas.<\/p>

Any damages caused during the stay will be charged to the Guest.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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11. Animals<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Pets are not allowed inside the property.
Any requests in this regard cannot be accommodated.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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12. No Smoking<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Unless otherwise indicated, smoking is prohibited inside the accommodations and indoor areas of the property.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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13. Waste Separation\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Guests are invited to comply with local regulations regarding waste separation, following the instructions provided by the property or the Municipality.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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14. Limitation of Liability<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The structure is not responsible for:
– theft or loss of personal belongings;
– temporary interruptions of services such as water, electricity, gas, or internet not attributable to the structure;
– force majeure events that prevent or limit the stay.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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15. Privacy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The processing of personal data is carried out in compliance with the current regulations on personal data protection (EU Regulation 2016\/679 \u2013 GDPR).
The data provided by the Customer will be used exclusively for managing the reservation and for the obligations required by current regulations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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16. Jurisdiction<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The User authorizes the Company to process and communicate their personal data to third parties exclusively for purposes related to the management of the services offered and for the obligations required by current regulations on personal data protection (Legislative Decree 196\/2003 and subsequent amendments).
For any disputes related to the use of the site or the services offered, the exclusive jurisdiction will be that of the court in the city where the Company has its legal headquarters.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Terms and Conditions Transparency and clarity on bookings, payments, and stays. Send request 1. Booking Terms and Conditions The present Terms and Conditions govern the use of the website www.almeaflorence.it and regulate the relationships between the user making a reservation (hereinafter referred to as “Customer”) and the accommodation facility Almea Florence Suites, managed by ALTOMONTE […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1082","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/almeaflorence.it\/en\/wp-json\/wp\/v2\/pages\/1082","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/almeaflorence.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/almeaflorence.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/almeaflorence.it\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/almeaflorence.it\/en\/wp-json\/wp\/v2\/comments?post=1082"}],"version-history":[{"count":7,"href":"https:\/\/almeaflorence.it\/en\/wp-json\/wp\/v2\/pages\/1082\/revisions"}],"predecessor-version":[{"id":1187,"href":"https:\/\/almeaflorence.it\/en\/wp-json\/wp\/v2\/pages\/1082\/revisions\/1187"}],"wp:attachment":[{"href":"https:\/\/almeaflorence.it\/en\/wp-json\/wp\/v2\/media?parent=1082"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}